Shipping Policy

Jay’s Spice & Co.

Last updated: March 2026

Jay’s Spice & Co. ships handcrafted spice blends from the United States using trusted shipping carriers.

Processing Time

Orders are typically processed within [1–3 business days] unless otherwise stated.

Orders placed on weekends or holidays are processed on the next business day.

Domestic Shipping (United States)

Shipping rates for domestic orders are calculated at checkout or displayed as flat-rate pricing when applicable.

Jay’s Spice & Co. is not responsible for delivery delays caused by carriers, weather conditions, or circumstances beyond our control.

International Shipping

We currently ship to select international destinations, including:

Canada
United Kingdom
European Union
Mexico

International shipping rates are calculated at checkout using carrier-based pricing.

Duties & Taxes

Customers are responsible for:

Customs duties
Import taxes
Brokerage or clearance fees

These charges are not included in product prices or shipping fees.

Customs & Import Regulations

International food import regulations vary by country. Customers are responsible for ensuring products comply with local import laws.

Orders refused, delayed, or seized by customs authorities are not eligible for refunds.

Address Accuracy

Customers are responsible for providing accurate shipping information.
Jay’s Spice & Co. is not responsible for lost or delayed shipments due to incorrect or incomplete addresses.

Shipping Confirmation & Tracking

Once shipped, customers will receive a confirmation email with tracking information.